Key Mount And Blade I Got The Online Version Of Age Of Conan And It Didn't Give Me A Mount Key How Do I Get It?

I got the online version of Age of Conan and it didn't give me a mount key how do i get it? - key mount and blade

Upon my arrival in the online version that will work well until 6 days and was then frozen, can I help someone who had the same problem and tell me how to mount my keys?